PRIVACY POLICY

Last Updated November 2025

Launch Point LLC (“Company,” “we,” “us”) is the owner and operator of the ESC Hub software platform (“ESC Hub”) and The Escapepreneur brand (“The Escapepreneur”). This Privacy Policy applies to all websites, products, programs, and digital services operated by Launch Point LLC, including ESC Hub and The Escapepreneur (collectively, the “Site” and “Services”).

We recognize that your privacy is important. This Policy explains how we collect, use, disclose, and safeguard personal and other information relating to you and, where applicable, your clients (“Clients”).

By using the Site and/or Services, you consent to the practices described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the Site and Services.

We may update this Policy from time to time. Significant changes will be communicated via email to the primary address on your account and/or via a notice on the Site. Continued use of the Site and Services after any modification constitutes acceptance of the revised Policy.

1. Types of Information We Collect

We collect two types of information:
(a) Personally Identifiable Information (“PII”) and
(b) Aggregate Information.

Personally Identifiable Information (PII)

PII identifies you individually. You may provide PII when you:

Register for an account
Purchase a product or subscription
Upload data or content
Participate in training or community features
Submit forms or support requests
Provide payment information

Examples of PII include:
Name, email address, mailing address, employer, job title, phone number, payment details, and any personal data you choose to upload.

Aggregate Information

Aggregate Information does not identify individuals. It includes: Browser type, IP address, device type, referring URL, and usage patterns.
We use this data for analytics, diagnostics, security, and improving user experience.

2. How We Collect and Use Information

We collect information when it is voluntarily provided or necessary to operate the Services. Examples include:

Creating or managing an account
Uploading content or data from third-party apps (e.g., QuickBooks, Xero, Clio)
Completing forms or communicating with us
Submitting payment details

We use PII to:

Operate, maintain, and support the Services
Improve the Site and user experience
Personalize content and interactions
Process payments
Communicate administrative updates
Diagnose and resolve technical issues
Enforce our agreements, including Terms of Service

We may use non-identifying information for analytics, diagnostics, and operational purposes.

Our advertising partners may also collect aggregate data but not individual PII.

3. Cookies

We use cookies to enhance your experience and collect aggregate usage data. Cookies may store:

Session details
Preferences
Browser and device information
IP addresses

You may disable cookies through your browser; however, some features may not function correctly if cookies are disabled.

4. Release of Information

We do not sell, trade, or rent PII.

We may share PII with trusted service providers (“Service Partners”) for activities such as:

Processing payments
Delivering purchased services
Providing customer support
Hosting or infrastructure services

These partners operate under their own privacy policies and contractual obligations.

We may disclose PII when required by law, subpoena, or lawful investigation.

We may share aggregate (non-identifying) information with advertisers or partners.

5. Updating and Correcting Information

You may access and update your PII through your account settings.

You may request deletion of your account, though certain data may be retained for:

Legal compliance
Transaction records
Security and fraud prevention
Backup integrity

Some data cannot be fully removed due to system backups or technical limitations.

6. User Choices on Collection and Use

You may opt out of marketing emails at any time via your account settings or unsubscribe links.

You may:

Adjust communication preferences
Decline cookies
Modify browser privacy settings

Administrative and service-related emails may still be sent as necessary.

7. Security of Your PII

We use industry-standard measures to protect PII, including:

Encryption of sensitive data
Firewalls and secure server environments
Limited staff access based on necessity
Password protection and user authentication safeguards

While we take reasonable measures to protect data, no system is completely secure. You acknowledge:
(a) inherent risks in data transmission; and
(b) responsibility for securing your own devices and credentials.

If a data breach occurs, we will notify affected users in compliance with applicable laws.

8. Miscellaneous

Age Requirements

Services are intended for users aged 18 and older. We do not knowingly collect PII from minors.

Public Areas

Information voluntarily shared in public areas of the Site (e.g., forums or communities) may be viewed or collected by third parties. This Policy does not apply to publicly posted content.

Contact Information

For questions or concerns regarding this Privacy Policy, contact:

Launch Point LLC
Attn: Privacy Compliance Officer
Email: [email protected]

9. GDPR: European or UK Data Subjects

Users may upload or process personal data belonging to individuals located in the EU or UK through the ESC Hub platform or through The Escapepreneur programs.